YTour displays search results to the agent sorted from the lowest to the highest price, sometimes deals in high-end hotels, the price of rooms – a suite, for example – is lower than a mid-level hotel at that time but won’t be displayed prominently to the agent.
Since there will always be cheaper prices in other hotels, the result containing the special suite price will not pop on top, which is why agents might miss the opportunity to offer the client such a special price.
Moreover, the agents can’t memorize the special deals sent to them by email by the hotels or suppliers, nor can they constantly search their mail for notices about deal, certainly not during a chat or call with a client…
The advantage of the MemoDeal system is that it "sits" on the agents' desktop screen.
The agents keep working with YTour search system, which is the only workspace they need when speaking with end clients.
In this space, they can see all the hotel and supplier prices prominently displayed, as an integral part of all other hotel search results, it displays the content of the very best deals in a smart and efficient manner.
And the agent cannot ignore this area.
